FastEMC

News and Notes

  • Thinking of upgrading? We have many customers who already have done so and FastEMC works well with Windows10. The NSF and ANSI version available for download are up to date. If you have upgraded recently your claims are compliant.
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  • Check your current Clearinghouse pricing. Review your volume and see if we can save you some money or give you more room to grow. Flat-rate options are available for unlimited Claims and/or Remits. Submit all lines of business unlimited claims each month for only $59.95 per Provider. We also have unlimited remits at $30.04/Provider. Finally bundle them together and get it for less - Unlimited Claims/Remits for $89.909/Provider.
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  • Do you want to be on our email list for newletters and support? http://www.fastemc.com/femcjom/support/electronic-delivery.html
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  • ICD-10 transistion happened without issue. Reminder: All claims with Date of Service 10/1/15 or after must use ICD-10. Create a new claim if some services were before 10/1/15 and some are on or after. Enter your codes without the decimal. Please take the time to review your ICD-9 codes to be sure you understand the new ICD-10 codes that you will need to report those same diagnoses properly. Full Payment depends on it.
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  • Version 4.0 is available on the Centers for Medicare & Medicaid Services (CMS) Web site to download, for FREE.  Adding support for Microsoft Windows 7 (32 or 64 bit), Vista (32 or 64 bit) and XP (32 or 64 bit). Codes.ini file for Remittance Advice Remark Codes and Claim Adjustment Reason Code were also updated.  See "How to Update (Import the CARC/RARC codes" in the MREP instructions.  Installing Version 4.0 includes the new codes.
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  • https://www.facebook.com/Fastemc Check us out on Facebook! The first 40 customers to like our page will get a $5 discount on their next bill, so hurry up and Like us!!! Post a comment. Once you like the page, please send us a message on facebook with your account number or practice name and we will apply the credit immediately. (Limit one credit per account)
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  • Please make sure that you invest the time and money to set up a proper back-up for your computer records. Back-ups should be a part of every office’s daily routine and it protects your customer data if the computer were to fail.
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  • New Medicare ID numbers will be sent out this year.  Those will replace the ID numbers you are currently using.  All claims should use the new numbers as they become available.  The software will handle the new numbers just fine without any updates.
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  • A new POS code will go into affect on 4/1/2013.  18-Place of Employment/Worksite.  The FastEMC code list has been updated and will allow this new code as of the updates posted on 12/10/12.  Please visit the CMS web site for more information on how and when to use this new code, if you provide services that might apply.
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FastEMC Support

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FastEMC strives for 100% customer satisfaction, and we pride ourselves on our strong reputation for excellent technical support.

Please review the list of support topics to the right. Chances are, your question will be answered in our support FAQ. If you need addtional help, or if you can't find the answer you're looking for, open a support ticket. A customer service representative will follow up with you soon.


ICD-10 Update Support: (800) 326-4831 x 706

If you have any issues ICD-10 with regards to entering the new codes or errors when filing claims call (800) 326-4831 x 706.

Remember you can not file ICD-10 until your clearinghouse gives you the OK.  Each will be different.  All we know is the deadline is Oct 14, 2015.

For our few customers that must send test claims first, we are glad to help with that. See the notes for doing ICD-10 testing on the HOME web page.

Installing an UPDATE:

  1. Updates as easy as selecting a menu option:  5 - FastEMC Utilities > N - Check for Update to FastEMC
  2. This will pull any required updates from our web site and install them.
  3. This requires the Installation Password so keep that handy.
  4. To make sure you always have the best and most current version, please check the upgrade option once a week during this transition as we continue make improvements to the software.

 

 
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