FastEMC

News and Notes

  • You should have received a notice with the information below that is specific to your account. Please use this to help you prepare and start the installation of the ANSI 5010 Upgrade. The information highlighted in red is important, please make sure to follow the directions completely so you will be prepared for the upgrade. If you have not received this letter OR you need to order an Installation CD(mostly needed for dial-up customers), Please call us at 1-800-326-4831 x720 or send us an email at Support@FastEMC.com.     FastEMC Account: 1000 Software Type: HCFA Professional Install Password: 12345
    We have been working all year on the 5010 ANSI release and it's finally time to install the upgrade. All upgrades must be done by  12/31/2011. We will be available during normal business hours [9am to 5pm EST Monday through Friday]. If you need to have the install done after business hours or on the weekend, there will be a charge for After Hours Support. What you will need to do to prepare for the upgrade: 1.    Download the Upgrade at www.FastEMC.com FastEMC ANSI 5010 Professional Update for HCFA customers FastEMC ANSI 5010 Institutional Update for UB customers Download the instruction manual for the corresponding update and review the information and steps required. If you have dial up internet, you can order an Installation CD. Keep in mind that CDs will take 7-10 business days for delivery. Have the installation download or CD ready before your scheduled appointment otherwise your appointment will have to be rescheduled. 2. Process all pending items, upload any files to payers, and download any reports. 3. Make a Back-up before your installation. We are not responsible for any lost data during the upgrade. 4. Plan your Upgrade - Have all the other steps completed and be prepared. a.    Use the instructions for installation that you downloaded and install the software upgrade. b.    Schedule an upgrade appointment - if you do not feel comfortable completing the installation on your own. If you will need help with the installation, please call to set up an appointment.  Time required depends on the speed of your computer and the quantity of data, but expect at least 1 hour. Final Note: Have the 4 digit zip code extensions for your facilities and billing providers either already updated or available to enter as it will be necessary in ANSI 5010 claims.  
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  • Introduction to ANSI 5010 A letter to the FastEMC client base and other interested parties on our progress. Well it will not be long and we will be looking the ANSI5010 transition straight in the eye.  We are hoping we have designed a transition that will be most gentle. Instead of making a hard transition from ANSI 4010 to ANSI 5010, we decided to set this up with extreme flexibility.
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  • Triangle Medical Solutions / FastEMC 4/7/2011 ANSI 5010 – Prepare now for the ANSI 5010 transition by 1/1/2012 1. Make sure your Billing Provider address is not a PO Box but a physical street address. The PO Box address will be entered in a new position as the PAY TO address on your Billing Provider Setup. This change will require changes on all your enrollments with your trading partners (Payers including Clearinghouses, Medicare, etc.) This must be in place before deadline.
    2. Zip codes for Billing Providers and Facilities will need to be given in 9 digit format. These can be collected now and added to your data.
    3. If you provide services that would be classified as Place of Service as HOME, then you will need to get 9 digit zip codes for the Patient Address. In that situation, the Patient address is reported as the Place of Service or Facility where Service is provided.
    4. Billing Provider might need to be reported differently. If your business is setup with a Master NPI which contains additional sub-NPI’s that might be assigned to clinics, labs, or other smaller units in your business, then in the ANSI 5010 the lower level NPI must be reported as the Billing Provider. We will be glad to explain this if my explanation here is not clear enough.
    5. Review any reports you get from your payers – now. Make sure any warnings or notices are researched and handled now.
    6. Read all notices you get from your payers and trading partners. We will try to collect any information we find that can be handled now so you can take steps now to be ready.
    www.getready5010.org  
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  • It is very important to keep track of the progress of your processed claim batches. Each batch is assigned a batch number and it is printed on your Transmission Report. *keep a ledger including the submission and batch number of each batch created. *note the date the batch was uploaded. *note when the clearinghouse sent acknowledgement receipt and it was accepted and approved. *write down when you receive an EOB for that batch. *and finally, and this is the most important step. Note when you have received payment for that batch. In most cases, this cycle should take under 14 days. But you may have Payers that take much longer and it is important to keep records so you know what is outstanding and can follow up on your payments.
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  • Version 2.8 of the Medicare Remit Easy Print (MREP) software is available for download at: http://www.cms.gov/AccesstoDataApplication/02_MedicareRemitEasyPrint.asp on the Centers for Medicare & Medicaid Services (CMS) Web site.

    There are two new Medicare Secondary Payer (MSP)/Non-MSP Claims Reports. The MSP Claims Report identifies the X12 835V4010A1 and V5010 claims, within a remittance, that were processed by Medicare as secondary. The Non-MSP Claims Report identifies the X12 835V4010A1 and V5010 claims, within a remittance that were processed by Medicare as primary.

    Since changes are being made to the MREP software, the updated Claim Adjustment Reason Codes/Remittance Advice Remark Codes file (Codes.ini file) is included with version 2.8 of the MREP software.

    Note:  If you have problems accessing the hyperlink in this message, please copy and paste the URL into your Internet browser.
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  • Please make sure that your NPI number is registered with a physical address. Any claims associated with an NPI number that is registered to a P.O Box, will not be accepted after January 1st, 2012.
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  • DME Customers using Dial-Up internet access will need to select a clearinghouse to continue to submit DME claims to Medicare after April 2011. Since November 2010 they have been reducing the lines available for the dial-up which may make it difficult to get a connection. So please do not wait, let’s get your claims going through a clearinghouse.
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  • We are diligently working on the ANSI 5010 release for installation in the second or third quarter of 2011, well before the January 2012 deadline. We will keep you posted and you will receive information about the upgrade as it is released.
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  • Premium Support gives you priority service which can be helpful if you have a tech onsite or have a critical issue that just cannot wait.
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ANSI 5010 Update!

Introduction to ANSI 5010

A letter to the FastEMC client base and other interested parties on our progress.

Well it will not be long and we will be looking the ANSI5010 transition straight in the eye.  We are hoping we have designed a transition that will be most gentle. Instead of making a hard transition from ANSI 4010 to ANSI 5010, we decided to set this up with extreme flexibility.

 

The code files that keep your procedures, diagnoses, facilities, providers, patients and codes are shared between your ANSI4010 and ANSI5010 claims.  We did not see any good reason to try to force your ANSI4010 system to act like 5010.  It just would not work.

So our plan is as follows.  We upgrade your programming with some minor patches to the existing system but mostly with regard to the shared files.  You can continue to send 4010 claims as needed.  You can enter claims into the 5010 side for testing and practice.  We have given you a separate ISA/GS setup for each version so you can do test claims for 5010 and production for 4010 without issue.  We also added a HOT button in 4010 that will let you push an existing claim to the 5010 side for testing – to save data entry. You will still have to review the claim and add or check some new requirements to make sure it passes edits but we are finding this handy.

Once you have familiarized yourself with the new 5010 claims requirements and data entry screens, you will be able to start entering your claims directly into 5010 and leave the 4010 system behind.  We leave you access to 4010 on the menus and depending on the transition rules as you follow-up on those claims you may need to resubmit them using 4010 or you can push them to 5010 and process in that environment.  (We have not seen a final ruling about if this is going to be based on Date-of-Service or Date Submitted at the 01/01/2012 cut off. )

For practices using Total Cycle, Patient Statements will pull from both sides to provide a consolidated statement to patients.  Gradually all the claims on the 4010 side will be paid up and you will keep that data for history.

For practices that download claims, you would select the right version when you download your files and that will be all that is necessary.

This will give us a fall back to 4010 format if we discover issues with your submission of 5010 claims.  There are requirements that might send you back to enrollment and if those things were not handled early you may find some delays.

So once we start our installs, you will be able to continue in the 4010 mode.  We will have time to run training sessions to familiarize you with the new features and requirements.  To make this more efficient we will schedule group training with our on-line training center and you will be able to select a class or classes as needed.  These are going to be web-based and will just require a web access and browser at your end.

You will be pleased to note that the new 5010 system is very much like your current 4010, but we did need to make changes that will make the 5010 system work correctly.  We have pulled many pieces of data out of hiding and given you a way to clearly tell what you are submitting.  We have removed all the weird rules that had grown into the system that were for certain states, Payers or taxid’s.  One huge difference with 5010 is that they added proper places for all that stuff so it does not have to be tucked into unusual fields.  We added a place for everything that might be sent.  I expect this will make it easier for us all.

PROFESSIONAL TESTING: We are running various types of claims up to different clearinghouses and payers.  The Professional side is the first we have ready and it is moving right along.

INSTITUTIONAL TESTING: This testing has not started yet, but is close.  We could really use some people that do institutional claims to enter an assortment into our test system.

CLIENT Participation: If there are any clients, that would like to play with our test system(s) and give us some feedback on the new data entry structure, give me a call (800-326-4831 ext 710).   We will set it up.

So let’s move forward with ANSI 5010 and get this craziness over.  I am sure we are all ready to move on to the ICD-10 upgrade that follows this install.  BTW – ICD-10 changes are included in this install.  We will not worry about those until later.

Sincerely,

Nancy Palmquist

CEO FastEMC/Triangle Medical Solutions, Inc.

 
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